We're here to help.
Questions about an order, delivery, product or subscription? Email us anytime at hello@beverlypills.us
Before contacting us, please check our FAQs below.
Most questions about orders, shipping, tracking, subscriptions and cancellations are already answered there — so you may be able to get the answer you need immediately.
Check the FAQs first ↓Still need help? No problem. Our team typically replies within 2 business days. Thank you for your patience — we'll make sure you get the help you need.
Ships from the U.S.
Orders are typically processed and shipped from the United States within 48 business hours.
Tracking by email
As soon as your order ships, we'll send your tracking information directly to your email.
Real support
Something doesn't look right? Email us and we'll help you understand your order, delivery or subscription.
Subscriptions
You're always in control.
You can manage or cancel your Beverly Pills subscription at any time from your account or subscription portal. Want to skip a delivery, make a change or simply need help? Don't worry — email us at hello@beverlypills.us and our team will help you.
Frequently Asked Questions
A few quick answers.
How can I cancel my subscription? +
You can manage or cancel your subscription at any time through your account or subscription management portal.
If you can't find the option or something isn't working, email hello@beverlypills.us and we'll help you.
If you want to prevent your next renewal, please make any changes before the next scheduled billing date.
I see a Beverly Pills charge I wasn't expecting. What should I do? +
Send us an email at hello@beverlypills.us with the email address used for your purchase and, if available, your order number.
We'll help identify the order or subscription associated with the charge and review the available options with you.
Can I skip or change a subscription delivery? +
You can manage your subscription through your subscription portal, including available delivery and subscription options.
Need assistance? Email us and we'll be happy to help.
When will my order ship? +
Orders are typically processed and shipped from the United States within 48 business hours.
Processing times are separate from the carrier's delivery time after the package has shipped.
How do I track my order? +
Once your order ships, we'll send a shipping confirmation email containing your tracking information.
If you haven't received it, check your spam or promotions folder first. Still can't find it? Email us and we'll help locate your shipment.
Can I change or cancel an order after placing it? +
Contact us as soon as possible at hello@beverlypills.us
We'll do our best to help before the order enters processing or ships, but changes cannot always be guaranteed once fulfillment has started.
My tracking says delivered, but I can't find my package. +
First check around the delivery location, with household members, neighbors or your building's mailroom. Carriers can occasionally mark packages delivered shortly before the physical delivery occurs.
If you still can't locate your package, email us with your order number and we'll help you review the shipment.
How quickly does Beverly Pills respond? +
We typically respond within 2 business days.
Sending multiple messages about the same request isn't necessary — once your message is in our inbox, we'll get back to you as soon as we can.
STILL NEED HELP?
Send us a message.
Include your order number whenever possible so we can help you faster.
For subscription questions, please use the same email address you used when placing your order.